From the Paa-Ko Board of Directors:
Spurred by the arrival of spring and with a few residents discovering their amenity gate keys no longer work, we’ve realized there has been a hitch with some homeowner good-faith assessment payments or, more rarely, with the processing of the payments. Since our second half assessments will be due on July 1st for those who chose to split their remissions, it is appropriate to remind Paa-Ko residents and lot owners that they may receive two community bills from HOAMCO: one for the HOA (which includes the annual assessment and, if applicable, the amenities assessment) and one for sewer.
Despite a letter describing the importance of payment care, some issues are recurring:
1) It has happened that a couple of online payments were sent to our previous community management company, Associa
2) Some homeowners apparently disregarded the second HOAMCO mailed invoice assuming their assessment/s had already been paid.
Admittedly, a very few payments were misapplied by HOAMCO. This usually happened when both payments were sent in the same envelope or, worse, when only one check was written for both bills. Sometimes, the different account numbers were not on the checks. The sewer and HOA financials are completely separate, but (confusingly) payments for both entities are directed to the same PO Box in Nevada
CONTINUE READING ON THE READ MORE PAGE. There is info on who to contact if you are having a problem.
STORY MORAL
It is the responsibility of the homeowner/lot owner to ensure that payments are properly applied. Directions on how to access your accounts was sent with the first billing of the year. Please check your on-line HOAMCO account information if you elect to pay that way. Should you have any questions, please check with our community manager, Ana Moreira, at (505) 924-5978, extension 2122. You can also reach Ana by email at AMoreira@hoamco.com. Obviously, it is important that both your mailing address and other contact information are up-to-date with the HOA. You may call the community office at (505) 281-1900 to update the directory listing.